Below you'll find answers to our most commonly asked questions. For any other queries, please reach out to our sales team via live chat, by phone on 08001777052 or by email at sales@recycledfurniture.co.uk. We're available Monday to Friday between the hours of 9:00am-5:00pm.

Delivery and Returns

  • When will I receive my order?

    On best-selling furniture and accessories, we now offer Next Day Depatch and Next Day Delivery! Look out for the icon on product pages to see where this applies*. Standard product lead times are 4-6 weeks.

    Delivery is generally made between 8am and 6pm. We can offer a timed delivery at additional cost, please contact our sales team on 08001777052 or email sales@recycledfurniture.co.uk.

    *For Next Day Despatch and Next Day Delivery, orders must be placed by 2pm. This applies to select lines only.


  • How much is shipping?
  • What is your returns policy?
  • Can I amend the delivery address for my order?


  • I can't access my account
  • How do I reset my password?
  • Do I need an account to buy from you?

Product Support and Info

  • My item is faulty or damaged
  • Will I receive an invoice with my order?
  • Why should I choose 100% recycled plastic furniture?
  • Is 100% recycled plastic furniture better than traditional timber?
  • How long does 100% recycled plastic furniture last?